We collect personal information that you provide to us when booking appointments, completing patient forms, or contacting us. This may include your name, address, phone number, email address, date of birth, medical history, and dental records. We may also collect information automatically when you visit our website, such as your IP address, browser type, and browsing behaviour.
We use your personal information to provide dental care and treatment, manage appointments and billing, communicate with you about your dental health, comply with legal and regulatory obligations, and improve our services. We will not use your information for purposes other than those outlined in this policy without your consent.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your records are stored securely in accordance with Australian Privacy Principles and relevant health records legislation. Access to personal information is restricted to authorised staff who need it to perform their duties.
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date. You may also request that we delete your personal information, subject to any legal obligations we have to retain it. To make a request, please contact us using the details below.
If you have questions about this privacy policy, please contact us at info@whitehorsedental.com.au or call (03) 8838 8820.
Last updated: June 2024